With a very quick ramp up of Telehealth due to the Covid-19 pandemic, a large shift has been made to virtual care delivery models. Preparing providers for this to be a new normal mode of healthcare delivery is crucial to providing a safe and seamless care experience comparable to an in-office visit. One of the ways to best prepare for this transition is to provide easy access to IT support & designate a dedicated IT resource to step in if problems arise. Read more here
